Shipping & Returns Policy.
We hope you will love everything that you order from us but if something isn’t quite right, you now have 20 days to return as we’ve extended our policy due to to give you some extra time due to the current uncertain circumstances.
We’ll process your refund by the same method you used to pay as soon as we get the item back. We will let you know as soon as we have issued the refund.
Please let us know if your order is urgent and we are more than happy to get it to you when you need. This might change due to the circumstance but we will try our very best.
If you would like to message us before you make your order, please do so to: info@playcotton
Shipping Costs United Kingdom
1st Class Signed £3.50
2nd Class Signed £2.50
Next Day Delivery £10
Shipping costs Europe
1st Class Signed £6
Tracked and signed for
1st class £10.00
Shipping costs rest of world
1st Class £6
Tracked and signed for 1st class £10
RETURN & EXCHANGE POLICY
1. Please send us an email to email@example.com
and let us know your order number, what you are sending back. Please inform us within 7 days from receiving your order you would like to return it. You have 20 days to send it back to us unworn please.
2. Pack your garment in a suitable package bag/box (we’d really like to try and keep waste to a minimum, so please consider the environment and re-use our packaging as much as possible).
3. Please ship the items in the post to us, We're not responsible for returns in transit so please use a recorded service to make sure they arrive safely. Returns should be sent to the following address: We will email you our address.